seriously?!
<p>so i wrote a bad review on the 6th of Dec about mtn not coming back to me with a quote for my early termination -- this is why i am moving as their service has gotten very bad -- and someone answered promptly. but do you think i have heard another word from them? NOOOOOOO! it is nearly two months now that i migrated. let's get with it. i am not asking for much.</p> <p> </p> <p>mary larter</p>
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Replies (2)
MTN South Africa's replyOfficial
19 Dec 2016, 20:12Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the retentions department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply19 Dec 2016, 20:12
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the retentions department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
's updateReviewer Update
21 Dec 2016, 13:17thank you i have received a quote and an sms as well saying they received the payment. i just hope the debit order is cancelled.
mary
's update21 Dec 2016, 13:17
Reviewer Update
thank you i have received a quote and an sms as well saying they received the payment. i just hope the debit order is cancelled.
mary