1 reviews | Active since Jul 2015
Sept request for termination of contract still cant get off!!!
<p>In Sept I asked MTN to upgrade my contract as I kept running out of airtime and data. After dealing with at least 3 different depts, going on Hello Peter, visiting the MTN store in Fourways (Bafana!) 7 times, I am still in limbo. I paid to buy out my contract and asked to be put on prepaid so that I can port my number to another service provider. They have done nothing!!! Just using up my credit at premium rates. I have a business so have to keep my number or I would have just gone somewhere else. This is black mail!!!!!</p> <p>NEVER EVER DEAL WITH MTN!!! AFTER 20 YEARS OF BEING A CLIENT THIS IS HOW YOU GET TREATED!!!!!</p>
Good day Ann,
Thank you for your post.
Please note according to our systems your cell phone number has been migrated to pre-paid since 23 January 2017.
Should this not be the case please forward us a private message with your I.D number as well as the number in question.
Regards.
MTN SA
Good day Ann,
Thank you for your post.
Please note according to our systems your cell phone number has been migrated to pre-paid since 23 January 2017.
Should this not be the case please forward us a private message with your I.D number as well as the number in question.
Regards.
MTN SA