Sent to legal while on debit order

<p> My ID number is: *** and old cellphone number held with you is ***.</p> <p>I was on a contract with a debit order on it and it ended about a year or two ago. I was shocked when I app**** for another contract that I owe about over R100, which is really confusing as I was on a debit order to avoid this. I then paid but months later the payment has n't been processed and my contract application is still being declined.</p> <p>What is going on?</p> <p><br />I work for Liberty and applying at the MTN shop in our building and assisted by Shenaaz Greeff ***.</p> <p><br />Find attached proof of payment and below convos with Shenaaz.</p> <p><br />This is confusing as the first consultant from your store was told it’s only R180 and now this. Please can I get a itemised billing for my account. There is something wrong with it and I need to get it sorted with my lawyer. I can’t be told one amount and when it suits MTN I am told another amount. Really unprofessional to quote amounts without billing or a statement listing how the amount was derived. I am at MTN and not you my dear but need you to speak to them as you are my contact person.</p> <p><br />Regards,</p> <p><br />Lerato</p> <p>***</p>