EB
Eric B
1 reviews | Active since Apr 2015
01 Aug 2015, 17:03
Sending sms
To months ago I had a problem with my data contract, it keeps sending sms to the same number couple of times a day. The sim is however in a router and non was send. It cause my bill to go up and up and up. They fixed it, their words, only for 2 months and now it is back and worse than ever. Send them a query, when to outlet to no avail. Wonder what I need to do to stop it. Stop paying my bill will maybe get attention
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
17 Aug 2015, 14:33Hello EBG,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sms's service facility has been deactivated and there are no charges.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sms's service facility has been deactivated and there are no charges.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply17 Aug 2015, 14:33
Official
Hello EBG,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sms's service facility has been deactivated and there are no charges.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sms's service facility has been deactivated and there are no charges.
Best regards
Mantoa
REQ:***
Best regards,
