EB
Eric B

1 reviews | Active since Apr 2015

01 Aug 2015, 17:03

Sending sms

To months ago I had a problem with my data contract, it keeps sending sms to the same number couple of times a day. The sim is however in a router and non was send. It cause my bill to go up and up and up. They fixed it, their words, only for 2 months and now it is back and worse than ever. Send them a query, when to outlet to no avail. Wonder what I need to do to stop it. Stop paying my bill will maybe get attention

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Aug 2015, 14:33
Official
Hello EBG,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sms's service facility has been deactivated and there are no charges.

Best regards
Mantoa
REQ:***

Best regards,