Sending me to pillar to post

Phoned 135, told me to call *** (the technical department). The 135 agents obviously do not want to deal with the issue. The subsequent agent told me to call 135 again. So frustrating to deal with this company not training their agents.

#issue A message popped up on my screen asking me if I would like to subscribe to some service. How is this possible if I am not even touching the phone?

I am not paying for any of MTN's *******.