1 reviews | Active since Feb 2010
SELLING OF YELLODATA!!!
ON 10/03/2016 I WAS CONTACTED BY AGENT FROM YELLODATA OFFERING ME SPECIAL PACKETS FOR CHEAPER DATA. FOR 250MB FOR R39-00 FOR BOTH MY AND MY DAUGHTERS TELEPHONE NUMBER. THE FOLLOWING MORNING I WAS CONTACTED BY SOMEBODY THAT WANTED TO HELP ME ON THE PHONE TO CHANGE THE APN SETTINGS. I ASK TO BE CALLED BACK LATER THE AFTERNOON. AS I AM WORKING ON A SWITHCBOARD. NOBODY PHONED SO I PHONED BACK AND WAS TOLD THAT MY ORDER WAS NOT DONE YET. ON THE MORNING OF 15TH OF MARCH I PHONED AGAIN AFTER I HAVENT HEARD ANYTHING OR RECEIVED ANY EMAILS THAT I WAS PROMISED. SOMEBODY BY THE NAME OF CLAUDETTE ASSISTED ME TO CHANGE MY APN SETTINGS. WHEN I SWITHCED MY PHONE TO YELLODATA I DID NOT HAVE ANY INTERNET ACCESS. SHE SAID SHE WILL ESCALATE MY PROBLEM AND THAT I WILL BE CONTACTED AFTER 48 HOURS. I PHONED JUST NOW AND PROBLEM WAS NOT SORTED. SO I CANCELLED THE ORDER. WHY DO YOU PHONE PEOPLE AND SELL THEM THIS PRODUCT IF YOUR SERVICE SUCKS WITH REGARDS TO THIS.
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that this matter has been brought to the attention of the relevant department and it's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that this matter has been brought to the attention of the relevant department and it's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
