Selling a \waterproof\" phone which is clearly not"

When I renewed my contract mid last year I was told about the Sony Xperia Z3 and it's great water and dust proof capabilities. This was my upgrade.<br> <br> Past weekend I submerged the phone in clear still water, at about 50mm depth for a full 2/3 minutes before the screen went black and the phone was dead.<br> <br> I took the phone in to the Tyger Valley branch who first stated that the phone is not waterproof to which I had to prove from Sony's website that it is, they then said that if I leave the phone there for repairs it would take 5 weeks, but if I take it to the Milnerton branch it would be fixed immediately. I drove through, to which Milnerton branch said it is a 24-hour process, not immediate as mentioned to me. I booked the phone in there eventually.<br> <br> I received a report back stating it is not a manufacturers fault according to MTN and that if I disagree I must contact Sony South Africa. I did that to which they just said they cannot help me at all and MTN needs to sort the matter out.<br> <br> I followed the specified criteria to the dot and was waaaay within the limits of water exposure.<br> <br> I am extremely upset about what happened and that no-one wants to help.<br> <br> Please advise...