Self Service Data Not Cancelled

<p>Why do you have the option to cancel the self service data via *141*5#. I have done that over and over since December 2016 and it still shows on my invoices. I have now phoned since 19 Feb 2017. I received a ref nr and was asked to phone back that Monday at 13H00. So I phone back on 20 Feb 2017 at 13H00, give the ref nr and the consultant that assisted me says that that ref nr is incorrect. I told the consultant the whole story of what I needed cancelled. He tried and couldn't cancel it. He gave me a ref nr ( ********** 66) and said that I must phone again in 48hours. I phoned again on Thursday 23 Feb 2017. The consultant checked and still nothing has been cancelled. Got a new ref nr ( ********** 00) and the consultant said it could take 24hours for this service to be cancelled. So I waited until today. I spoke to Buksile and she also tried to assist me. She said that there is something wrong and that the system is not allowing her to cancel it. She was the first one that actually tried to assist me and not just get me off the line, she also gave me a new ref nr ( ********** 19). I need to have this cancelled as I did not sign-up for an account of R1224 every month. What is wrong with this system?????? Why do I have to have these problemes with MTN? First it was the incorrect phone and then nobody knew how to assist me untill I shouted and sweared at a consultant that I finally got the assistance that I requested. Do I need to do this again with another consultant for this ridiciulous issue!!!! Sort this out now!!! I am putting a stop order on my bank account and I am going to the police to open a case of theft.</p>