JC
Jason C

1 reviews | Active since Mar 2009

08 Oct 2015, 13:21

Seems i was too quick to say thank you!

Hello jcleg,<br> <br> Thank you for bringing this to our attention. <br> <br> I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the amount has been credited and a request is sent to Shapiro Sheik to update your payment profile.<br> <br> Best regards<br> Mantoa<br> REQ:***<br> <br> Accept this hasn't happened - i am still nearly a month later getting threatening SMS's and phone Calls from Shapiro and Associates - SSDA Reference ***<br> <br> So please DO NOT promise to take action and then not see it through - absolutely disgusted by both MTN and Shapiro

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Oct 2015, 13:34
Official
Hello jcleg,

Thank you for your post

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Kind Regards,
Siphumezo

Ref#: ***