CE
CHAD E
1 reviews | Active since Dec 2011
16 Apr 2018, 12:27
Seems as no on works in accounts.
Paid Mtn bill via easy pay on the 31.03.18 via ref no ********** ********** 88 payment not allocated to account. Then logged with MTN Morningside - Billing issue not sorted - logged query Ref: ********** 09 - on the 9th of April. Not sorted. Told that query will be resolved in 24 - 48 hours. Guess not as its still unresolved. Logged 2nd query again today at Morningside as call center does not answer their phones. also had to log payment plan query in order to avoid disconnection.
Can someone please do their job and allocate paid funds to my account and sort this issue out.
MTN is quick to send messages that line will be cut but cant alloacte paid funds to the correct account.
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