SEE ANOTHER REPLY FROM MTN WITH NO POSITIVE FEEDBAC****

Item: MTN South Africa
Rating: 1
Author: Ronel S

Official private business reply

Thank you for your ;post.

We sincere apologized for any inconvenience incurred.

Only Willie Loots can assist you with the refund he promised your.

We have escalted the complaint now to Willie Loots Manager to intervene here.

Kind Regards,

MTN

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Replies (2)

Ronel S's updateReviewer Update

06 Dec 2017, 10:36

Scary! I also noted now on this website that there is another customer waiting now for 10 (TEN) months to get REFUND back! O MY GOODNESS! NOT AYOBA!

Ronel S's update06 Dec 2017, 10:36

Reviewer Update

Scary! I also noted now on this website that there is another customer waiting now for 10 (TEN) months to get REFUND back! O MY GOODNESS! NOT AYOBA!

MTN South Africa's replyOfficial

07 Dec 2017, 10:55

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Kindy note Willem is looking into this matter and will get in touch as soon as resolved.

Our sincere apologies for frustration caused.

Regards

Kagiso Monyatsi

Complaints Management Team

MTN South Africa's reply07 Dec 2017, 10:55