Second attempt, no feedback even on Hellopeter

<p>I have written an initial complaint, here is the link, https://www.hellopeter.com/mtn/reviews/no-action-after-3-phone-calls- ********** , it was responded to, to which i then left a comment, but since then i have had no joy, this was 12 days ago, </p> <p> </p> <p>So let me explain once again, </p> <p> </p> <p> </p> <p> </p> <p>My new contract activation date was the 12/07/2016, and the invoice or run bill date was on the 13/07/2016, the amount of R443.82 was debited off my account on the 28/07/2016, so in simple words, i was charged a full month of subscription PLUS the pro rata amount of R4.83 after only 15 days from activation date? </p> <p>Is this still correct? Again let me re-iterate, i was charged a full month subscription plus an extra day pro rata all while i only had my contract for 15 days? </p> <p> </p> <p>Please someone help me, someone please call me, someone please your customer, i have requested invoices, i have logged calls, i have really tried, someone please assist here!!!!</p>