DJ
Davreaux J
1 reviews | Active since Mar 2016
03 Mar 2016, 16:56
***** MTN
So my cellphone has been barred for non payment right... Firstly, their debit order didn't go off and I called TWICE so their useless asses could debit their money. They still didn't do it and I'm scared to do a cash payment cos then they debit it and it's a mission to get my money back so I chilled. Next month comes no one cares to letme know that my account was moved to a cash account and that's when they barred me. This month I paid R1700 to get it unbarred and I cannot get a hold of anyone in Legal. Because they don't answer their pphones... Ever. So you tell me how I'm supposed to get my phone on??????
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Replies (1)MTN South Africa's replyOfficial
04 Mar 2016, 11:33Hello Davreauxj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Thank you for the received payment of R 1000 and R 750 however your account is still in arrears. Kindly settle the outstanding balance of R 2010.20 for your account to be up to date and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Thank you for the received payment of R 1000 and R 750 however your account is still in arrears. Kindly settle the outstanding balance of R 2010.20 for your account to be up to date and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply04 Mar 2016, 11:33
Official
Hello Davreauxj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Thank you for the received payment of R 1000 and R 750 however your account is still in arrears. Kindly settle the outstanding balance of R 2010.20 for your account to be up to date and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Thank you for the received payment of R 1000 and R 750 however your account is still in arrears. Kindly settle the outstanding balance of R 2010.20 for your account to be up to date and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
