Schizophrenic MTN

MTN was not successful at debiting my credit card in the recent past for my monthly subscription to MTN services. Rather than retrying to debit the credit card and informing me, MTN moved me to a cash payment method and subsequently suspended my services. I called the MTN customer centre twice. They were unable to assist me. On Monday, 8 June 2020, MTN sent me a SMS that my services are being restored and that it will take 2 to 24 hours. Some 85 hours later, there is no progress. Shambolic.