******** of note

I took up a 12 month contract with mtn but to my surprise, I now have to pay for the 25th month because mtn decided that they should still put data on my sim. Please take back your data and minutes and sms’ because I will not pay anything month end. I signed for 24 months not 25 months. I feel very ****med because upon taking up this contract no one told me that I would have to cancel the contract myself. And I’ve been trying to call that 135 number to cancel the contract after I had been to the store for their assistance but their service centre NEVER answers their calls, EVER. I feel very ****med by mtn and would NEVER recommend anyone to sign up for any contract with mtn since this is the service they choose to give. ******** of note. Please just take back whatever you loaded on my sim this August coz I never signed up for 25 months. And learn to answer your calls or rather shut down all contact centres since they’re not in use. There’s absolutely no reason for anyone to be on the phone waiting for a service consultant to answer the phone for over 20 minutes(check your call records). I feel very much ****med.