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Last week I tried upgrading online but got an email with an error message, that someone will call me I went to the store, to try and upgrade but was told that the option I want it's only for home internet and it will deactivate my sim from receiving calls I didn't follow up because I was waiting for someone to be in contact with me for the online application To my surprise, I got an email and sms to say my application has been approved on the 19th, I then called MTN they gave me their third party number which is Mondo, they said they are the ones that activates contracts When I called them, got an answering machine giving me an email address to use, I did but the response was after they had loaded the new contract bundles They said it's for home, but they sent me an application form which has an address that I haven't used in 6 years, no one confirmed the address with me but it supposed to be a home connector which will only work when you at that specific address. Mondo then tells me that my query was sent to MTN, so basically I am being taken from Pillar to post, I have paid for this month but I don't have datas that I can use. they are just too quick to activate the contracts so they can chow people's monies, now I have to spend money calling their 3rd party which is also not helping number in question ***.