TM
Tshepiso M

1 reviews | Active since Sept 2021

25 Jul 2022, 13:26

****med by MTN

This is the reference I have been getting from the 14th of April. Ref-*** *** *** *** *** Ref-*** ***

I was called by one of MTN third party mobile plus and they **** to me and said MTN is offering Thier contract clients more data and that lady want me to approve her offer I asked her why should I approve it if it's an offer from MTN she said some people wouldn't want it I asked her who wouldn't want data and minutes she then gave me attitude and hung up the calls on me,after she hung up I got an SMS saying my order has been processed I called 135 thinking it was a **** but they said no it's one of our third parties but it will be charged for it's not free of charge I asked for it to be cancelled same day it was offered to me but they didn't come month end I had to pay a thousand something for my contract while I have been paying R736.19 I still call whole of may and June using my airtime but i was not getting assisted came month end of may the bill was now 800 and something I still called whole of June they told me it is cancelled but my bill is still going up I paid for it to get over with it cause they said it's cancelled right now I check my bill for July it's now 852 again and I'm checking the bill for next month it's already by 400 and something so it means come end of August it will be more than R736.19 also I honestly don't know what I need to do for this to be removed and be put back into my contract of R736.19 I can not afford this bills I have been dealing with this from the 14th of April but I'm not getting any resolution immbeing transferred from one department to another bring told about 72 hours then it will be cancelled after then I call back to check if it's cancelled nothing has been done even the reference they give me are not helping everyday I get a new reference cause it's blank under one's I get before then.

0
Replies (0)