****! *******!
<p>Highly *********! I signed on in December 2016 and was told all I would pay was R99 for 1Gb of data. I was overcharged several times because "I used more than 1Gb". I cancelled the service because I was tired of overpaying. After I cancelled I got more money deducted in TWO INSTALLMENTS? Sort it out or I'm going to the ombudsman! I expect everything that was overcharged (over R99) to be deposited back into my account!</p>
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MTN South Africa's replyOfficial
07 Jun 2017, 08:04Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing supervisory team for assistance.
Kind regards,
Ishie.
Best regards,
MTN South Africa's reply07 Jun 2017, 08:04
Official
Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing supervisory team for assistance.
Kind regards,
Ishie.
Best regards,