**** on billing

The experience with Mtn and calling in for any assistance is shocking and i have to always complain on line for any sort of feedback or result as their is always none from your call centre. I am now at my wits end with Mtn and will be taking my number and contract else where as from tomorrrow should the following shocking **** of you purchasing things on my behalf not be rectified and sorted! i received a sms today that i had purchased a recurring 5GB and 100 minutes. I HAVE PURCHASED NOTHING AND HAVE NO RECURRING BUNDLES IVE PURCHASED ON RECURRING PURCHASE! What is this about , and why was this purchased and loaded ? I called in to your customer services and after 30 min on a call and more of the time on hold , your consultant gave me no info , solution or reason at all. Absolutely nothing done . Ref of call is ***. Please have a manager call me and issue rectified and taken off if billed immediatly as i will escalate this **** further online.