MC
Marnitz C
1 reviews | Active since Apr 2011
26 Sept 2018, 12:49
**** - Free Samsung TV with every Samsung Galaxy Note 8
MTN is very quick to sign you up for any contract and promise you the world while you are busy signing up!! i was assured that the process wont take long and i will also be getting a Samsung TV with the contract signed up for, first i had issues receiving the phone and now after 4weeks already im still waiting for the TV with no feedback at all, NOT A SINGLE PERSON AT MTN ONLINE HAS THE !#@$ TO REPLY OR CALL?? but then again very quick to take the monthly subscription for the phone but forget that you didn't fulfill your entire promise yet
i wish i could give you a 0 star, 1 is way too much
this better be sorted out really quick or we will just have to take it further
Helpful (0)
Replies (3)0
Replies (3)MC
Marnitz C's updateReviewer Update
26 Sept 2018, 13:22why was this not communicated to me? after more than a month??
why did i have to send my TV license, ID and proof of address to MTN??? it seem that one does not know what the other one is doing at MTN, RIDICULOUS!!!
MC
Marnitz C's update26 Sept 2018, 13:22
Reviewer Update
why was this not communicated to me? after more than a month??
why did i have to send my TV license, ID and proof of address to MTN??? it seem that one does not know what the other one is doing at MTN, RIDICULOUS!!!
MC
Marnitz C's updateReviewer Update
26 Sept 2018, 14:04From: Samsung Rewards Help
Sent: Wednesday, 26 September 2018 13:56
To:
Subject: Ticket#[159253]
Good Day
Thank you for your email. Unfortunately this is not a promotion that is dispatched through Samsung Rewards so if you were offered a free TV as a part of your Note 8 package, please inquire at the store that you got your device from or contact your network Call Center
Kind Regards,
Marlize
_________________________________
Head of Customer Care
MC
Marnitz C's update26 Sept 2018, 14:04
Reviewer Update
From: Samsung Rewards Help
Sent: Wednesday, 26 September 2018 13:56
To:
Subject: Ticket#[159253]
Good Day
Thank you for your email. Unfortunately this is not a promotion that is dispatched through Samsung Rewards so if you were offered a free TV as a part of your Note 8 package, please inquire at the store that you got your device from or contact your network Call Center
Kind Regards,
Marlize
_________________________________
Head of Customer Care
MC
Marnitz C's updateReviewer Update
26 Sept 2018, 14:05?????????????????????????????????
MC
Marnitz C's update26 Sept 2018, 14:05
Reviewer Update
?????????????????????????????????