****!!

So on the day when Lockdown started, a consultant called me from MTN offering me a sim-only data deal. I accepted, it was delievered in 2weeks from that. Little did I know that they were delivering a package that would be a costly burden to me! I realised the simcard wasnt working, I called MTN where they told me my simcard wasnt ricad, they referred me to the Rica department who told me to give them my details and they would sort it out in a day or 2, this went on for weeks, i use Vodacom so i would always borrow a cellphone to contact mtn, for weeks, multiple times, being told "please give it a day or 2, it should start working" IT DIDNT! now my frustration isnt AT ALL that i dont have data, its the fact that they keep debitting my account for a useless simcard laying in the drawer. Even MTN stores themselves couldnt help me, now tell me why the hell they feel the need to debit my account when they clearly see i am not using their simcard. Just cancel the damn thing, its useless to me now.