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i was a victim of **** the number we got the call from a mtn consultant the phone to my boyfriend phone name him on his name saying that someone else want his number and this person go all the relevant questions correct and then they asked him if he was the main account holder and he informed them no and the asked who it was and he said that it was his girlfriend without giving any names which they said they sent a code to and asked him if it was me which they named me on without giving them information a minute after that I received a sms saying that my usage limit was changed from R0.00 to R7062.00 without my knowledge and permission.2nd message came through that a 100GB was purchase to the value of R3999.00 which is loaded onto my account.3rd and 4th messages came through which my airtime of R4.00 and my loyalty points of 4076 was transferred to the a different number which I again did not give permission to and the number I don’t know to who it belong. I phones customer service trice and not one of the consultants can assist me and not even the two supervisor that was on duty. I’m so mad because I’ve been a loyal customer with MTN for over 15 years and they cant assist me.after not getting any solution from MTN consultants I went to the police station and went to go make a case.How many other clients was con where extra charges was added to their account and they just let it go and pay. I refuse to pay the R3999.00 as this was not me making the purchases on this account. And if not sorted I will cancel my MTN contract with MTN as this is very pathetic that they cant even assist me.