KJ
Kobus J
1 reviews | Active since Apr 2014
24 Aug 2015, 10:25
Save your patronage MTN
REALLY???<br> <br> After nearly three weeks, you decide to write a weak response that clearly indicates that you neither read my complaint nor looked into the event. USELESS!!!!!! Why do you speculate on why MTN does not want to give me a contract when I told you why? I'm not over-committed, unemployed or recently employed you absolute fool. I have a private banking account, work full time and has been at my current employer since 2012. I also have never missed a payment to you lot. Now, why don't you do some honest work and get a bit more creative on your next response?
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Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 16:04Hello KJooste73,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have confirmed with our vetting department, as per our/mtn criteria client does not meet the affordability standards.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have confirmed with our vetting department, as per our/mtn criteria client does not meet the affordability standards.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Dimakatso
REQ:***
MTN South Africa's reply11 Sept 2015, 16:04
Official
Hello KJooste73,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have confirmed with our vetting department, as per our/mtn criteria client does not meet the affordability standards.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have confirmed with our vetting department, as per our/mtn criteria client does not meet the affordability standards.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Dimakatso
REQ:***