HC
Helena C
1 reviews | Active since Aug 2019
30 Aug 2019, 11:15
Satisfeid customer-Complaint#658868
re Complaint#658868-Once Summer Mobile did the cancellation of the upgrade it took Salome Pete of the MTN Morningside shop +-2 hrs to get my upgrade pushed through and the next day I went in to collect my new cell phone and did all the paperwork. Lydia from the same shop then took my cell and transferred all my data & settings across the new cell and I walked out of that shop with a fully working new cell phone, I even used my WAZE to get back to the office-BRILLIANT! Seriously MTN you need to disconnect from Summer Mobile, they will only take you down-I am sure you can find someone more ethical and eager to get your customer base.
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MTN South Africa's replyOfficial
02 Sept 2019, 10:06Good Day Helena
Thank you for taking time to post this wonderful compliment.
At MTN we rely on feedback from our customers in order to improve. We value and appreciate all comments as they play an important role in providing our customers with the quality of goods and services they deserve.
Hard work will certainly not go unnoticed as this compliment has been forwarded to Salome and Lydia's supervisor.
Thank you for your patronage and support.
Warm RegardsBrendah Langa
Complaints Management
Thank you for taking time to post this wonderful compliment.
At MTN we rely on feedback from our customers in order to improve. We value and appreciate all comments as they play an important role in providing our customers with the quality of goods and services they deserve.
Hard work will certainly not go unnoticed as this compliment has been forwarded to Salome and Lydia's supervisor.
Thank you for your patronage and support.
Warm RegardsBrendah Langa
Complaints Management
Best regards,
MTN South Africa's reply02 Sept 2019, 10:06
Official
Good Day Helena
Thank you for taking time to post this wonderful compliment.
At MTN we rely on feedback from our customers in order to improve. We value and appreciate all comments as they play an important role in providing our customers with the quality of goods and services they deserve.
Hard work will certainly not go unnoticed as this compliment has been forwarded to Salome and Lydia's supervisor.
Thank you for your patronage and support.
Warm RegardsBrendah Langa
Complaints Management
Thank you for taking time to post this wonderful compliment.
At MTN we rely on feedback from our customers in order to improve. We value and appreciate all comments as they play an important role in providing our customers with the quality of goods and services they deserve.
Hard work will certainly not go unnoticed as this compliment has been forwarded to Salome and Lydia's supervisor.
Thank you for your patronage and support.
Warm RegardsBrendah Langa
Complaints Management
Best regards,