Samsung Tablet 3

Hello, <br> <br> I called, sent emails to MTN but my concerns are not resolved <br> <br> I took a contract Tablet 3 from their shop in Richards Bay. About 5 to 6 Month time the Tab started to give me problems. The first time it went for repairs, come back only worked for a month or 2 broke, now is the 3rd time with similar problem in less than six month. I am told that I should pay for the battery because it failed assessment. <br> <br> When refused to pay R300 rejection of quote so they say. I sent a complaint to MTN, I was called the following day to come and pick my Tab which was not fixed. <br> <br> I also inquired about the insurance which I took with the same shop, told that they do not know who is my insurer as they are using external companies,(was not told about external company before taking the product). <br> <br> - MTN kept the device for a month, return it unfixed (payment was made). <br> - The Tab is always broken (3 times now in less than a year)<br> - They are failing to tell the name of the Tab insurance <br> - Not helping with the problems I have with the contract <br> - referring me to repair centres number with more than 1hr waiting time. <br> <br> Please help