LM
Lethabo M
1 reviews | Active since Dec 2012
13 Jul 2015, 13:59
Samsung TAB A with S pen out of stock in all shops
You advertise on your MTN cellphone brochures the new Samsung Tab A, but you don't supply stock to the MTN shops as required. Been following up at Midrand and Brits shops for the past 2 months to no avail for the tablets. They always indicate that new stock is arriving, but every time there is no tablets included in the delivery. Considering cancelling my contracts as they expire in one month's time and not upgrade due to no ample stock available at MTN stores.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
23 Jul 2015, 14:07Hello kingzo8718,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the upgrade request was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the upgrade request was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply23 Jul 2015, 14:07
Official
Hello kingzo8718,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the upgrade request was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the upgrade request was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
