LK
Lesego K
1 reviews | Active since Aug 2014
11 Jun 2019, 15:44
Samsung S9
I took my Samsung S9 for repairs on 25th of May 2019. I bought the phone on the 25 of November and it is still under warranty. Now their repair centre is telling stories that I've brought in the wrong charger and that's not true. I want to cancel my contract and they must give me my money back
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MTN South Africa's replyOfficial
12 Jun 2019, 08:58Good day Lesego,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply12 Jun 2019, 08:58
Official
Good day Lesego,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,