AP
Anton P
1 reviews | Active since Jul 2011
14 Apr 2015, 10:45
SAMSUNG S6 Booking issue
My wife was at the said MTN branch on Friday and was advised that they will call as soon as the Samsung S6 Edge (Black) comes in. I called again yesterday and was advised that they will only receive stock maybe on Friday. I took a chance to call again now and was advised that they did receive three units but only a white one is left. Nobody called me. This is pathetic service. MTN in WESTGATE never answer their phones as well. I called them 21 times on Friday that took me 27 minutes to do. NO ANSWER. MTN U SUCK!!!
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MTN South Africa's replyOfficial
30 Apr 2015, 11:04Hello browney,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was done and captured. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was done and captured. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply30 Apr 2015, 11:04
Official
Hello browney,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was done and captured. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was done and captured. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,