1 reviews | Active since Apr 2015
SAMSUNG GALAXY S4 POOR SIGNAL
The Company I work for is a corporate client of MTN. With the renewal of my contract I received a Samsung Galaxy S4 Since. I got this phone late 2014 and struggled with the quality of signal from day 1. It was sent in for repairs 4 times (repair history available on request), yet the signal quality is poor poor poor! If compared to a Blackberry which I previously had I would NEVER recommend the Samsung Galaxy S4 to someone! The Blackberries are known for their software problems but the Samsung Galaxy S4 tops it all with regards to BAD signal, repairs and services! I use my phone for work purposes but this problems is now becoming a big issue for me because I never have signal or very poor signal which make the use of my phone impossible. I need this phone to be fixed and/or replaced as soon as possible. Never in my entire life did I struggle more with a phone than the Samsung Galaxy S4.
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We note however that the details of the handset have been left out i.e. the IMEI number for the handset in question for us to advice accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We note however that the details of the handset have been left out i.e. the IMEI number for the handset in question for us to advice accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***