TM
Tebogo M

1 reviews | Active since Sept 2011

21 Jul 2015, 09:37

Samsung Galaxy Note 4 Black

MTN really needs to get their act straight. How hard is it to get hold of a Samsung Galaxy Note 4 Black? Yes, I know there was a strike but how did they get hold of all the white colours they currently have? I have left my numbers with Musa from 808 (Call Center) and Thembi from Alberton Mall and I'm yet to get a response from them. Thanks to Paul from Killarney Mall but still he also has a white Note 4. I'm really thinking of letting my contract to expire and just port to another service provider. I also struggle with Network connection when I'm home. I have been loyal to MTN for the past 15 years and now its time I re-think about them.

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Jul 2015, 15:16
Official
Hello daddyowen,

Thank you for taking the time to raise your concerns with MTN.

Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.

The matter has been escalated to the relevant team for their urgent attention.

Regards
Mary
REQ:***

Best regards,