Samsing Galaxy S7 Edge
<p>I am having the worst service experience ever with my brand new cellphone device that just stopped working! Being an MTN customer since 1998 means absolutely nothing....... The fact that I have been without my device for over 2 weeks - with absolutely no feedback.....</p> <p>I have been inconvenienced since 30 September 2016 - and I was assured to have my mobile device back; on Monday 3 October 2016 -</p> <p>I had no choice but to buy a replacement phone for just below R2000.00 to use in the meantime, just to be able to do my job - from MTN; and the screen is now doing the same as the Galaxy S7</p> <p>I called MTN again this morning - just to be told..... there is a problem now with the spares :-(</p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we are unable to retrieve any information using the number provided on your post. We need IMEI number or a job number to be able to assist further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we are unable to retrieve any information using the number provided on your post. We need IMEI number or a job number to be able to assist further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***