same problems

<br> First of all, out of the many times our phones were suspended why did none of your staff know that credit limit was the issue? Every single one of them told us that it was a technical issue. Do you not train your staff to know about a clients account?<br> <br> Then you increase my credit limit without my knowledge or consent? Do they not train on customer service? You're supposed to CALL me and at least advise me on the credit limit issue instead of just going ahead and doing it.<br> <br> I've never seen such mishandling of my account. Beyond disappointed& annoyed. <br>