JC
Jacques C
1 reviews | Active since May 2009
10 Feb 2016, 15:02
Sales people skills
Dear MTN, if someone calls me and asks if I want a 500mb data bundle for R59, and I answer, can i speak with someone who is afrikaans firstly, secondly, if they dont understand the next reply \WHAT WILL MY EXISTING BUNDLE COST ME WHICH IS R500\" ... cant answer ... Dont let them be tele sales people please"
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MTN South Africa's replyOfficial
12 Feb 2016, 10:00Hello 083j,
Thank you for taking time to raise your concerns with MTN, please accept our apologies.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply12 Feb 2016, 10:00
Official
Hello 083j,
Thank you for taking time to raise your concerns with MTN, please accept our apologies.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***