CK
Cindi K

1 reviews | Active since Aug 2016

21 Feb 2018, 20:21

Sales Agent

Today I got a call from one of your very rude and condescending sales representative. With that attitude I wouldn't advise anyone to take up a contract with MTN, if consultants are rude when asking for business, what more when they have your business. This is a number I was called with + ********** 1208

0
Replies (2)
MTN South Africa
MTN South Africa's reply22 Feb 2018, 21:29
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Please be advised that we will contact you tomorrow before end of business to get more details around the call in order to take corrective measures in accordance with our Service level agreements.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards'

Mike Ramaboka

Complaints Management Team

Best regards,

CK
Cindi K's update04 Apr 2018, 12:54
Reviewer Update
So,did you guys maybe loose my numbers or your phones have been inactive since February?