1 reviews | Active since Jul 2016
Saga Continues
<p>Wow, just when I thought that my nightmare was over and MTN had called me to apologise and reassured me that the matter would be resolved within the next few days, again I am left disappointed. Once again my account has been debited and my efforts to establish why the issue has not been resolved as promised has left me with no response from MTN representatives. </p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that the debit order has been requested before the credit for R8333.62 has been placed on the account. This debit has been requested on the 18th and the credited reflected on the account 2-8-2016.
The account is now sorted and in credit with R -45.48. The account is on cash method and you have 21 days from the invoice date to make payment to the account. If you require for the debit to be reinstated you can contact the 808 call centre to set this up for you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that the debit order has been requested before the credit for R8333.62 has been placed on the account. This debit has been requested on the 18th and the credited reflected on the account 2-8-2016.
The account is now sorted and in credit with R -45.48. The account is on cash method and you have 21 days from the invoice date to make payment to the account. If you require for the debit to be reinstated you can contact the 808 call centre to set this up for you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,