1 reviews | Active since Aug 2024
Sad ,MTN system does not allow payment arrangement.
It is appalling how Mtn treats their clients.I made a call to make payment arrangements as i have been retrenched from work.Nonhlahla and Kevin both told me its impossible to make arrangements before i go in arrears ,the system does not allow. I am of the thought that National Consumer Act does not allow such.i am in a predicament and with teachings going around about consumers communicating their situations in order for us not to be listed ,but we are being turned away with no solution.Telling me to wait for my account to bounce does not help me and is not TCF .I can not pay the same amount i was paying all i am asking is to reduce premiums and to continue with being a loyal client and still keep my financial status without ruining my status with the bureau.
It is appalling how Mtn treats their clients.I made a call to make payment arrangements as i have been retrenched from work.Nonhlahla and Kevin both told me its impossible to make arrangements before i go in arrears ,the system does not allow. I am of the thought that National Consumer Act does not allow such.i am in a predicament and with teachings going around about consumers communicating their situations in order for us not to be listed ,but we are being turned away with no solution.Telling me to wait for my account to bounce does not help me and is not TCF .I can not pay the same amount i was paying all i am asking is to reduce premiums and to continue with being a loyal client and still keep my financial status without ruining my status with the bureau.
It is appalling how Mtn treats their clients.I made a call to make payment arrangements as i have been retrenched from work.Nonhlahla and Kevin both told me its impossible to make arrangements before i go in arrears ,the system does not allow. I am of the thought that National Consumer Act does not allow such.i am in a predicament and with teachings going around about consumers communicating their situations in order for us not to be listed ,but we are being turned away with no solution.Telling me to wait for my account to bounce does not help me and is not TCF .I can not pay the same amount i was paying all i am asking is to reduce premiums and to continue with being a loyal client and still keep my financial status without ruining my status with the bureau.