SM
S M

1 reviews | Active since Jul 2011

19 Apr 2015, 17:46

SA's WORST CELL PROVIDER - MTN

Since last yr Aug, I've had issues with my data contract and MTN has done nothing to resolve the issue, nor have they provided any feedback as to what the issue is. They also refuse to cancel my contract. Really annoying, will definitely never deal with MTN again. <br> This is probably my 6th Hello Peter report on the issue. <br> I have also emailed them at least 10 times and made multiple phone calls. <br> Please just cancel my contract - I don't want to talk to any of your dumb consultants anymore.

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Replies (1)
MTN South Africa
MTN South Africa's reply04 May 2015, 14:32
Official
Hello smoodley85,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly note that we escalated this matter to the management team of our coverage division for urgent attention. They will investigate and revert to you with feedback and a way forward.

We look forward to improving on the service delivery to you.

Regards
Veronica
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