CR
Chane R
1 reviews | Active since Jan 2018
21 Feb 2018, 12:18
S
Since you know the story about how useless is MTN. I am still waiting for the iPhone X after 3 MONTHS NOW!!!!! Mtn when will I get my phone??? Each time when I get there you have a new excuse! When will you wake up and start to do your work!! Seriously I am fed up now.
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Replies (2)
MTN South Africa's replyOfficial
21 Feb 2018, 15:06Good day Chane,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply21 Feb 2018, 15:06
Official
Good day Chane,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
CR
Chane R's updateReviewer Update
22 Feb 2018, 09:39You keep aaying this everytime and nothing happens? So please tell mw how to handlw this situation. Because I am really feb up with mtn and its service!
CR
Chane R's update22 Feb 2018, 09:39
Reviewer Update
You keep aaying this everytime and nothing happens? So please tell mw how to handlw this situation. Because I am really feb up with mtn and its service!