1 reviews | Active since May 2013
<p>i got a call last year in October from YELLO DATA (MTN) offering low cost DATA which i agreed to. After a month i did not receive my data so i called to find out what was going on? They explained to me that you must go here and there and it will be sorted but they loaded the new months data and i was charged for it accordingly. I then phoned to ask am i going to get double as i did not get the previous months and they said no , i asked y and they said because that month if finish which i said but i paid for sumthing i did not get and they were snotty with me. I then requested to have it stopped in December but to date they are still deducting and refusing to give me my money back. THE TEAM AND THE MANAGER NANDI HLOPE AND FANELE MNCUBE ARE RUDE AS HELL AND ALL I WANT IS MY MONEY BAC****!!!!!!!</p>
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the Yello data deal is not connected to your current contract you have with MTN .
Please contact them for further assistance :
***
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the Yello data deal is not connected to your current contract you have with MTN .
Please contact them for further assistance :
***
Kind Regards,
Alice van der Merwe
Best regards,
Good moring
I am fully aware of that and they are not deducting it with my contract , it is on it own and i tried that way already it did not work. I will try AGAIN and hope for the best.
Regards
Good moring
I am fully aware of that and they are not deducting it with my contract , it is on it own and i tried that way already it did not work. I will try AGAIN and hope for the best.
Regards
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