CD
Cindy D

1 reviews | Active since Jun 2016

02 Jun 2016, 16:53

Rude staff

<p>Staff at MTN wonderboom junction are very unfriendly and not very eager to help. Customer service is very bad. Make a customer fell very unwelcome. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Jun 2016, 17:46
Official

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.

Kind Regards
Siphumezo
REQ:***

Best regards,