tP
thireshan P
1 reviews | Active since Aug 2009
19 Oct 2015, 10:03
RUDE STAFF
MTN Direct called me now to sort out my handset that has been giving me issues,bradley was rude with me after asking him a few question!!!I going to put an article on this service!!!<br> <br> I asked him simple questions that he cannot answer then he screams therafter putting the phone down,i will expose him and MTN publicly!!!!<br> <br> Im goingto contact the newspapers now
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MTN South Africa's replyOfficial
19 Oct 2015, 10:56Hello thireshan,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
The matter will be referred to MTN DIRECT management team.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
The matter will be referred to MTN DIRECT management team.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply19 Oct 2015, 10:56
Official
Hello thireshan,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
The matter will be referred to MTN DIRECT management team.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
The matter will be referred to MTN DIRECT management team.
Regards
Nompumelelo
REQ:***
Best regards,