hM
happiness M
1 reviews | Active since May 2015
22 Jul 2016, 11:49
rude management
<p>Mtn has the most rude and un-understanding very. She embarrassed me in front of customers in the store telling me she can not help me. </p>
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MTN South Africa's replyOfficial
22 Jul 2016, 13:09Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
MTN South Africa's reply22 Jul 2016, 13:09
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,