1 reviews | Active since Jan 2017
rude *********** staff in call centres and legal department
<p>i experienced shocking service when i enquied about my MTN accoubt that was at legal its taken more than 2 weeks and legal still has not contacted me when i as 808 consultant they tell me that they cant put me through to legal only email when requesting call back they dont contact me when i said im going to go to hello peter they laughed and said i should do it.... im fighting a loosing battle as nobody can take the authority evan head office refuses to handle my complaint.... how do you go about this if nobody cares???</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***