1 reviews | Active since Feb 2018
Rude consultant
Michelle from “MTN Yellow Mobile Network” can go to hell. She was rude and abrupt. I would rather pay more at a different service provider and get good service. Nothing will ever convince me to move to MTN unless they hire professional people with some respect for clients.
Good day Tahnee,
Thank you for taking my call.
Our apologies for the rude encounter with one of our agents.
We did not mean to displease you in any way. The matter will be investigated and the agent will be addressed in accordance with our SLA's.
I completely understand the frustration this has caused.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Tahnee,
Thank you for taking my call.
Our apologies for the rude encounter with one of our agents.
We did not mean to displease you in any way. The matter will be investigated and the agent will be addressed in accordance with our SLA's.
I completely understand the frustration this has caused.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,