Rude Consultant

I called in to mtn call centre to understand why my airtime was missing. I was helped by a rude consultant. I selected English option and she staryed off speaking Tsonga.

I asked her how much airtime was missing she was like "you had R18 now there is R3 left you can calculate yourself.

I sensed attitude from onset. When i asked for her supervisor, she told me that the supervisor was not it which was a lie because i did get hold of him later on.

I asked for her name she told me, asked for her surname she told that she does not have a surname. And she ended when i was still talking.

If you are an MTN customer DO NOT ALLOW RIKHOTSO MATHLAORI TO ASSIST YOU AS YOU WILL BE WASTING YOUR TIME.