JJ
Johan J
1 reviews | Active since Dec 2014
25 Jan 2016, 18:10
Rude Consultant
Good Day,<br> <br> Regarding the above matter,<br> <br> I app**** online for a new contract and received Reference Number: ***6, no one contacted me so I went to a MTN store and was informed to contact ***, after waiting for some time on the phone, someone eventually assisted me
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Replies (1)
MTN South Africa's replyOfficial
25 Jan 2016, 19:12Hello jadrianj,
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to MTN Direct supervisory team to investigate and take corrective measures in accordance with our service level agreements.
Kind Regards
Siphumezo
REQ:***
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to MTN Direct supervisory team to investigate and take corrective measures in accordance with our service level agreements.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply25 Jan 2016, 19:12
Official
Hello jadrianj,
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to MTN Direct supervisory team to investigate and take corrective measures in accordance with our service level agreements.
Kind Regards
Siphumezo
REQ:***
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to MTN Direct supervisory team to investigate and take corrective measures in accordance with our service level agreements.
Kind Regards
Siphumezo
REQ:***
Best regards,