1 reviews | Active since Aug 2017

24 Nov 2017, 17:06

Rude Calls from MTN Mobile Plus

On Friday, 24th November at 16h32pm , A guy by the name of Dylan called me MTN Mobile Plus with an unknown number to trying to sell me one of their products and when I told him I'm not interested in their products he blatantly told me I'm STUPID. How can an MTN customer (me) be stupid for not wanting to take on an additional product?

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Nov 2017, 07:22
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have escalated the compliant to Mobile Plus for assistance regarding the agent called you stupid, we have requested for the agent to be called in and action taken against the agent.

Kind Regards,

Alice van der Merwe

Best regards,