Rude Calls from Agents

<p>I recently upgraded my contract and submitted the request to transfer the contract from a family members account to my account. </p> <p> </p> <p>This morning I received the rudest and most ubrupt phone call from one of your agents after I offered my assistance to help him/her with the issues. </p> <p> </p> <p>I am at the verge of cancelling my upgrade, as I am the person responsible for paying for my upgrade not my my family member and if I received such treatment from my service provider, I might as well move to another service provider that will treat me with respect. </p> <p> </p> <p>If this is how you treat your clients no wonder your percent of new contracts/clients has dropped by 3.3% over the past year - Hope I will be receiving a phone call and your agent apologising for the manner in which he spoke to me.</p> <p> </p> <p>Best you have a look at this so you can see what your agents are doing to your business.</p> <p>http://mybroadband.co.za/news/business/165212-vodacom-versus-mtn-2.html</p> <p> </p>