Rude call centre agent. *****ulent sim swap used for crime.

Someone *******ly did a sim swap for my number, l called your customer care & ***** department so they can suspend the number but they are sending me pillar to post. I cant go to the store, l am in a remote area.Sinazo from your call centre was rude around 17:10pm 24 December 2023, she hung up the phone on me.