Rude Call Centre
<p>I spoke to Grace. She was incredibly rude. Did not listen to what I wanted to say and raised her voice at me. Felt like I was an irritation to her. My problem still not solved</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from our Call Centre. We have tried to contact you regarding the problem mentioned on this post which is still not solved however the call was not answered. Our records shows that you visited the MTN store today, if you are still experiencing problems then please let us know by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from our Call Centre. We have tried to contact you regarding the problem mentioned on this post which is still not solved however the call was not answered. Our records shows that you visited the MTN store today, if you are still experiencing problems then please let us know by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,